Contact Us

Contact BOCHU Online Store for product selection, part-number verification, order questions and after-sales support.

Please provide the BOCHU cutting head model, product part number, specifications or clear product photos when contacting us.

How We Can Help

• Product selection and part-number verification
• Order, payment and shipping questions
• Logistics and customs documentation
• Technical and after-sales support
• Business and partnership inquiries

Email: info@bochu.store

A member of our team will reply during business hours.

To help us respond accurately, please include the BOCHU cutting head model, product part number, required specification and quantity. Clear product photos are also helpful when the part number is unavailable.

Customs details for an existing order

Accurate details help reduce customs follow-up and delays caused by missing information. For customs follow-up, include your order number, full registered company name, EORI status and number if you have one, VAT number if registered, and a different clearance contact’s name and email or phone if applicable. Provide only missing or changed information; do not resend details already supplied.

This message does not automatically change your order or confirm customs clearance. Do not send bank or card details, payment screenshots or identity documents through this form.

For customs information about an existing order, include its order number. Optional for general enquiries.